Hearsay on the Record – When Transcripts Lose Their Voice

“I know you think you understand the words I said, but what you understand is not what I meant.” That statement could be made in any courtroom in America. It captures the perennial problem of miscommunication. Words are slippery things—spoken in haste, accented by dialect, altered by noise, or even obscured by emotion. Now imagineContinue reading “Hearsay on the Record – When Transcripts Lose Their Voice”