The Readback Problem in Voice Writing—and How to Solve It

Readback is where the record proves its reliability. For voice writers, that moment too often collapses into rewind and guesswork when ASR fails. The solution is not better training, but better software: a persistent phonetic fallback, confidence-aware output, and word-level audio that function like steno notes. Voice does not need perfection—it needs an inspectable substrate.

Court Reporters, Technology, and Reality – Resetting Expectations in a Small Industry

Court reporting technology vendors are not Big Tech. They are small, specialized companies serving a shrinking professional market. Expecting instant, round-the-clock concierge support misunderstands the realities of the industry. Professional competence requires patience, self-sufficiency, and deep knowledge of one’s tools. When a reporter’s livelihood depends entirely on immediate vendor intervention, the risk is not poor service—it is misplaced dependency.