Why Attorneys Should Think Twice Before Accepting Digital Reporting – Stenographers Will Not Fix Your Bad Audio After the Fact

In a profession built on precision, authentication, and the evidentiary integrity of the record, a quiet but consequential shift is unfolding inside American courtrooms. Attorneys—especially those practicing in high-stakes civil litigation—are increasingly discovering that the “cheaper, modern alternative” of digital reporting comes with a hidden cost: there may be no qualified stenographer willing to salvage the record when things go wrong.

And things are going wrong.

Recently, a veteran Florida court reporter recounted an episode that should give every litigator pause. “I had an interesting thing happen recently,” she explained. “I was assigned a trial with a long-time client who does strictly insurance defense. Then a couple days later it was canceled. I texted my client, who is also a good friend. She says the plaintiff wants their own reporter—okay, that’s Florida’s rules. No problem.”

But what followed was something else entirely.

“Next thing I hear, there was a multimillion-dollar verdict against her. Then a couple days later she called me back and asked if I would transcribe from the digital. Whoa.”

Her answer was unequivocal. Years earlier, as a favor, she had attempted a similar task—transcribing a proceeding captured on rudimentary audio equipment.

“It was a disaster. NEVER AGAIN.”

She declined. Her longtime client understood. The agency later found someone willing to attempt the transcription—“God bless them,” she added—but then came the real revelation:

No one had been told that a digital recorder, not a certified stenographer, was covering the trial.
The plaintiff’s side had executed a classic bait-and-switch, and the defense attorney walked into a multimillion-dollar verdict without a trustworthy record of what transpired.

Attorneys who have ever reviewed a digital transcript know the outcome. As the reporter put it:

“If anyone has seen a digital transcript, you know. They are the worst transcripts imaginable. Stuff left out. Wrong speakers. Wrong words. Stuff that makes no sense. Think the appellate courts are happy?”


The New Request: “Can You Just Transcribe the Audio?”

Other stenographers are reporting an uptick in troubling inquiries.

One recently shared:

“I received an email asking if I was interested in doing digital, but I’m a stenographer—that’s kind of disturbing. I’m nervous we’re going to get knocked out.”

Another added:

“Some lawyers think digital is the way to go. Maybe it is if everything settles. But the god-awful transcripts…”

And here is the hard truth attorneys must hear:

Professional stenographers will not—and ethically cannot—clean up or certify a transcript from digital audio.

Doing so would compromise:

  • Accuracy (audio is frequently incomplete or unintelligible)
  • Authenticity (stenographers cannot certify a record they did not personally take)
  • Ethical obligations under state reporting statutes
  • Appellate integrity, where missing or wrong language is grounds for challenge

Stenographers are guardians of the record, not technicians for broken audio.


Technology Is Changing—but Not Always for the Better

Digital advocates often frame this shift as inevitable. And even within the stenographic community, the technological conversation is evolving.

One respected voice wrote:

“You all realize that the speech-to-text world IS changing, right? It’s not like it’s going to change. It already has… I am 💯 #steno, but I haven’t kept my fingers in my ears. Technology can do our job. It can and does. Please live in the reality of what is happening.”

Another veteran reporter, reflecting on 50+ years in the profession, cautioned:

“As the technology advances, I would encourage my colleagues to embrace it. Who better to harness and manage a viable new reporting technology than reporters? AI is here to stay.”

These statements are not endorsements of replacing stenographers. They are acknowledgments that technology will play an increasing role—but in partnership with, not instead of, trained professionals.

Even those embracing AI also concede a foundational truth:

Digital audio—without a human stenographer managing the record—is not a viable courtroom reporting method.

Not for trials.
Not for appeals.
Not for verdicts measured in millions.


The Attorney’s Dilemma: When “Cheap” Becomes Very Expensive

Attorneys who opt for digital reporting often do so for three reasons:

  1. It looks modern
  2. It looks easy
  3. It looks inexpensive

But like most things in litigation, the apparent shortcut leads to a longer, more expensive route.

The hidden risks include:

  • inaudible testimony
  • overlapping speakers
  • untranslated accents
  • failure to distinguish witnesses
  • missing voir dire
  • omitted sidebars
  • misattributed objections
  • entire segments lost to equipment failure

And when the transcript is needed for post-trial motions or appeal?

You will be told to “find a stenographer who can fix it”—and you will quickly learn that stenographers will not touch it.

You cannot retroactively hire accuracy.
You cannot reconstruct a destroyed record.
You cannot appeal without a clean transcript.

What looks cheap on the front end becomes catastrophic on the back end.


The Warning to Attorneys: Digital Has No Safety Net

Stenographers are not refusing out of pride. They are refusing because:

  • They cannot ethically certify audio created by someone else.
  • They cannot guarantee accuracy for a record they did not control.
  • They cannot protect you on appeal if the audio is flawed.

Once you choose digital, you lose the protections that trained stenographers bring:

  • live error correction
  • real-time identification of speakers
  • instant clarification of mumbling or low voices
  • management of crosstalk
  • capturing nonverbal gestures or exhibits
  • ensuring a full, fair, and accurate record

No amount of post-processing, AI, or cleanup can replicate that.


A Final Thought for the Legal Community

The reporting profession is evolving, and technology will remain part of that evolution. But attorneys must recognize the difference between augmenting stenographic reporting and replacing it with something fundamentally less reliable.

As one reporter said plainly:

“Maybe digital looks good. Maybe it’s cheap. But the problem is getting a decent transcript.”

The legal system cannot function on questionable transcripts, missing testimony, or unverifiable records. Attorneys who accept digital reporting are accepting the risk that the only accurate account of what happened in the courtroom simply may not exist.

And when the stakes are measured in million-dollar verdicts, client trust, and appellate review, that is not a risk worth taking.

You cannot fix the record after the fact.
You can only protect it from the start.
Hire a stenographer.


StenoImperium
Court Reporting. Unfiltered. Unafraid.

Disclaimer

“This article includes analysis and commentary based on observed events, public records, and legal statutes.”

The content of this post is intended for informational and discussion purposes only. All opinions expressed herein are those of the author and are based on publicly available information, industry standards, and good-faith concerns about nonprofit governance and professional ethics. No part of this article is intended to defame, accuse, or misrepresent any individual or organization. Readers are encouraged to verify facts independently and to engage constructively in dialogue about leadership, transparency, and accountability in the court reporting profession.

  • The content on this blog represents the personal opinions, observations, and commentary of the author. It is intended for editorial and journalistic purposes and is protected under the First Amendment of the United States Constitution.
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Published by stenoimperium

We exist to facilitate the fortifying of the Stenography profession and ensure its survival for the next hundred years! As court reporters, we've handed the relationship role with our customers, or attorneys, over to the agencies and their sales reps.  This has done a lot of damage to our industry.  It has taken away our ability to have those relationships, the ability to be humanized and valued.  We've become a replaceable commodity. Merely saying we are the “Gold Standard” tells them that we’re the best, but there are alternatives.  Who we are though, is much, much more powerful than that!  We are the Responsible Charge.  “Responsible Charge” means responsibility for the direction, control, supervision, and possession of stenographic & transcription work, as the case may be, to assure that the work product has been critically examined and evaluated for compliance with appropriate professional standards by a licensee in the profession, and by sealing and signing the documents, the professional stenographer accepts responsibility for the stenographic or transcription work, respectively, represented by the documents and that applicable stenographic and professional standards have been met.  This designation exists in other professions, such as engineering, land surveying, public water works, landscape architects, land surveyors, fire preventionists, geologists, architects, and more.  In the case of professional engineers, the engineering association adopted a Responsible Charge position statement that says, “A professional engineer is only considered to be in responsible charge of an engineering work if the professional engineer makes independent professional decisions regarding the engineering work without requiring instruction or approval from another authority and maintains control over those decisions by the professional engineer’s physical presence at the location where the engineering work is performed or by electronic communication with the individual executing the engineering work.” If we were to adopt a Responsible Charge position statement for our industry, we could start with a draft that looks something like this: "A professional court reporter, or stenographer, is only considered to be in responsible charge of court reporting work if the professional court reporter makes independent professional decisions regarding the court reporting work without requiring instruction or approval from another authority and maintains control over those decisions by the professional court reporter’s physical presence at the location where the court reporting work is performed or by electronic communication with the individual executing the court reporting work.” Shared purpose The cornerstone of a strategic narrative is a shared purpose. This shared purpose is the outcome that you and your customer are working toward together. It’s more than a value proposition of what you deliver to them. Or a mission of what you do for the world. It’s the journey that you are on with them. By having a shared purpose, the relationship shifts from consumer to co-creator. In court reporting, our mission is “to bring justice to every litigant in the U.S.”  That purpose is shared by all involved in the litigation process – judges, attorneys, everyone.  Who we are is the Responsible Charge.  How we do that is by Protecting the Record.

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