The Manufactured Court Reporter ‘Crisis’ and the Dangerous Push for Unlicensed Transcription

A recent promotional article by transcription service TranscribeMe boldly declares: “The U.S. Court Reporter Shortage Creates A Need For Transcription Services.” Their argument leans heavily on a misrepresented “crisis” in the court reporting industry to justify replacing licensed, certified court reporters with unlicensed transcriptionists.

This approach is not just misguided—it’s dangerous. It threatens the accuracy of the official record, undermines the authority of the courts, and ignores the certified professionals who are already solving the problem the right way.

Let’s set the record straight.


The Court Reporter ‘Shortage’ Is a Myth, Not a Crisis

The idea of a catastrophic shortage of court reporters has been pushed aggressively by tech companies and digital transcription startups eager to grab market share. But when we examine the actual data—as StenoImperium’s latest blog post does thoroughly—the numbers paint a very different picture.

StenoImperium debunked this “crisis” using data from state licensing agencies and court systems, showing that the number of working court reporters in the U.S. has remained relatively steady. While there are natural retirements happening (as with any profession), these are being replaced at a sustainable pace, especially as new certified voice writers are entering the field.

Yes, there is a dip. But it is a small, manageable one—not the drastic cliff some articles would have you believe. Court reporters are also working longer and delaying retirement specifically to uphold the profession and the justice system. These are not signs of an industry in collapse—they are signs of professionals stepping up to meet demand.


Court Reporters Are the Responsible Charge

One concept TranscribeMe entirely overlooks is the idea of Responsible Charge—a legal and ethical principle in court reporting that says only a qualified, licensed reporter can take ownership of a transcript.

As detailed in numerous StenoImperium articles, the court reporter isn’t just a notetaker. They are a sworn officer of the court, responsible for:

  • Administering oaths
  • Maintaining the chain of custody of the record
  • Certifying the accuracy of transcripts
  • Enforcing procedural rules during depositions

They are the “Responsible Charge” for that legal proceeding. Without them, the record has no legal standing. An unlicensed transcriptionist—no matter how fast they type—has neither the training nor the authority to assume this role.

Importantly, court reporting agencies themselves cannot assume the role of Responsible Charge. Only a licensed, certified court reporter present at the proceeding can legally take ownership of the record. Agencies may coordinate logistics or billing, but they have no legal standing to certify transcripts, administer oaths, or protect the integrity of the record—that authority belongs solely to the reporter.

TranscribeMe’s proposal that “transcriptionists create the rough draft and court reporters just proof” ignores this vital legal function. Court reporters do not simply review the work of others—they create and take responsibility for the record.


The Real Solution Emerges – Certified Voice Writers

What TranscribeMe fails to mention is that the industry already has a tested and scalable solution to expand the workforce: voice writers.

Voice writers are trained professionals who use speech recognition technology and masks to repeat every word spoken in a courtroom or deposition. Their output is real-time, highly accurate, and—most importantly—certified.

As the National Verbatim Reporters Association (NVRA) has demonstrated, voice writing programs are already producing new certified court reporters at a pace that matches or exceeds current retirement trends. States like Florida, Georgia, and Texas have embraced voice writers as a critical part of their reporting workforce.

This is a technological solution that preserves the integrity of the record while expanding capacity.


Unlicensed Transcription Undermines the Justice System

Let’s be clear: what TranscribeMe proposes is not a supplement to court reporting—it’s a replacement of it, using unqualified individuals.

Consider the risks:

  • No certification: Transcriptionists are not required to pass any rigorous, court-sanctioned exams like the CSR or RPR.
  • No oath-giving authority: They cannot swear in witnesses—making any transcript they touch legally void.
  • No real-time interaction: They don’t know who is speaking unless someone tells them. They can’t interrupt for clarity. They can’t control the record.
  • No Responsible Charge: There’s no one legally accountable for the transcript’s accuracy or authenticity.

By outsourcing to transcriptionists, we’re not easing a burden—we’re compromising justice.


The Tech Narrative is Profitable—but Flawed

TranscribeMe and similar services push a seductive narrative: let automation and gig workers take over, and the courts will run smoother. But this vision is built more on profit motive than public good.

Their argument is economically self-serving: they reduce costs by hiring uncredentialed labor, then market that product back to overwhelmed legal systems as a “modern solution.”

In reality, this “solution” creates layers of confusion, inconsistency, and risk. Errors from unlicensed transcriptionists could have profound consequences—reversals on appeal, wrongful convictions, or disputes that never get resolved because the record is incomplete or invalid.

Technology should support certified professionals—not replace them with underqualified labor.


Court Reporters Are Already Adapting and Innovating

Far from being resistant to change, the court reporting community is already embracing modern tools—on its own terms:

  • Realtime captioning
  • Remote deposition platforms
  • Digital exhibit handling
  • Computer-aided transcription
  • Voice writing with speech-to-text integration

What differentiates this from TranscribeMe’s model is that every innovation is still under the command of a certified professional. The Responsible Charge never leaves the hands of a trained reporter.


True Heroes: The Reporters Holding the Line

Perhaps the most overlooked fact in this debate is the incredible effort made by current reporters to stay on the job longer to stabilize the field. Many professionals who could retire are staying in the trenches—not because they have to, but because they care deeply about the legal system.

They are mentoring students, assisting with training programs, and doing what tech companies won’t: putting in the time to preserve the gold standard of legal transcription.

These individuals are the real heroes of the profession—not the untested, unaccountable transcription gig economy workers being passed off as a “solution.”


We Demand Accountability

If transcriptionists truly want to be involved in the legal record, then they must do what certified reporters have done for decades:

✅ Pass licensing exams
✅ Be subject to ethics boards
✅ Undergo continuing education
✅ Accept legal responsibility for their work
✅ Be present, in real-time, as the record is made

Without those credentials, they do not belong in a courtroom. Period.


Conclusion: A Clear Choice for the Future

We are at a crossroads. The path forward is clear:

  • We must reject the false narrative of a catastrophic shortage.
  • We must call out unlicensed transcription as a legally risky shortcut.
  • We must support certified reporters and voice writers as the sustainable solution.

As StenoImperium rightly put it: “The profession is not dying. It is transforming—and court reporters are leading the way.”

The legal record deserves nothing less than the highest standard of integrity. Let’s make sure the guardians of that standard—the certified reporters—stay in charge.

Published by stenoimperium

We exist to facilitate the fortifying of the Stenography profession and ensure its survival for the next hundred years! As court reporters, we've handed the relationship role with our customers, or attorneys, over to the agencies and their sales reps.  This has done a lot of damage to our industry.  It has taken away our ability to have those relationships, the ability to be humanized and valued.  We've become a replaceable commodity. Merely saying we are the “Gold Standard” tells them that we’re the best, but there are alternatives.  Who we are though, is much, much more powerful than that!  We are the Responsible Charge.  “Responsible Charge” means responsibility for the direction, control, supervision, and possession of stenographic & transcription work, as the case may be, to assure that the work product has been critically examined and evaluated for compliance with appropriate professional standards by a licensee in the profession, and by sealing and signing the documents, the professional stenographer accepts responsibility for the stenographic or transcription work, respectively, represented by the documents and that applicable stenographic and professional standards have been met.  This designation exists in other professions, such as engineering, land surveying, public water works, landscape architects, land surveyors, fire preventionists, geologists, architects, and more.  In the case of professional engineers, the engineering association adopted a Responsible Charge position statement that says, “A professional engineer is only considered to be in responsible charge of an engineering work if the professional engineer makes independent professional decisions regarding the engineering work without requiring instruction or approval from another authority and maintains control over those decisions by the professional engineer’s physical presence at the location where the engineering work is performed or by electronic communication with the individual executing the engineering work.” If we were to adopt a Responsible Charge position statement for our industry, we could start with a draft that looks something like this: "A professional court reporter, or stenographer, is only considered to be in responsible charge of court reporting work if the professional court reporter makes independent professional decisions regarding the court reporting work without requiring instruction or approval from another authority and maintains control over those decisions by the professional court reporter’s physical presence at the location where the court reporting work is performed or by electronic communication with the individual executing the court reporting work.” Shared purpose The cornerstone of a strategic narrative is a shared purpose. This shared purpose is the outcome that you and your customer are working toward together. It’s more than a value proposition of what you deliver to them. Or a mission of what you do for the world. It’s the journey that you are on with them. By having a shared purpose, the relationship shifts from consumer to co-creator. In court reporting, our mission is “to bring justice to every litigant in the U.S.”  That purpose is shared by all involved in the litigation process – judges, attorneys, everyone.  Who we are is the Responsible Charge.  How we do that is by Protecting the Record.

6 thoughts on “The Manufactured Court Reporter ‘Crisis’ and the Dangerous Push for Unlicensed Transcription

  1. You couldn’t be more right. So tired of the firms in Texas literally breaking the law and sending these technology people posing as court reporters to our depositions in Texas. They don’t care. It’s all about their profit and keeping market share when there’s plenty of reporters and reporter-owned firms that could handle the workload, but they don’t want to tell their client they don’t have a reporter and they send a digital. Or they just don’t show up at all or lie and say the reporter just isn’t responding to them when they never had a reporter in the first place and making it look like reporters are unreliable when it’s the firms that won’t admit they don’t have enough reporters that will work for them – because they’re using digital button pushers – and then leave our legal professionals in Texas scrambling and blowing up our phones and emails trying to find someone saying X firm didn’t send a reporter or reporter was a no-show or X firm said they had a reporter but then at the last minute said they didn’t. It needs to stop and it needs to stop now.

    My clients are refusing to use and objecting to these imposters who show up to take their clients’ depos (as is their right and in their little spiel in the beginning about you need to object now or else!), and that’s what you have to tell your clients also. They think it’s okay if they use someone that wouldn’t send this kind of “reporter” to their depo, but I’ve literally had to tell them over and over that it’s not about who they hire, it’s about who THE OTHER SIDE hires for their depos because that’s who will be showing up for their depos. You literally see the light bulb go off in their head and they’re like, “Ohhhhh.”

    And they’re not supposed to send out a nonstenographic depo for read & sign (it’s literally in the Texas Rules of Civil Procedure), yet they’re doing it anyway. All of these reasons should make the transcript unusable and objectionable when they try to use these digitals. Transcripts have already been thrown out of trials in Montgomery County and expert, long, expensive depos have had to be redone because the transcript was so horrible when a digi showed up.

    And the attorneys also need to know that the cost is going to stay the same or be more, the firm makes a lot more money because they’re paying someone $40 an hour to show up to do the job of a licensed professional, and then they end up with an inferior product and basically just have the impression that “that” reporter wasn’t very good, when in actuality they were never sent a reporter in the first place.

    I don’t know about you, but if I hire ANYONE for ANYTHING and I thought I was getting a licensed professional because that’s the LAW in my state, and that’s not what I was receiving, I would think there would be some outrage from the professionals that are hiring them, not the professionals they’re replacing. Very brave of these court reporting firms to do this right in our face. And they wonder why they can’t get any reporters to cover their jobs. Hmmm……

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  2. Maybe you should look at NCRA membership numbers and the astronomical decline in the last 15 to 20 years. I know because I served on the membership committee for over 10 years. There is a major shortage of steno and/or reporters in the nation and in some states far worse than others. My state alone has 75 officialships that need filled and no one to fill them. Those numbers have been steadily declining for the past 15 to 20 years. Many of those positions were changed to a transcriptionist position because there were no steno or voice writers available to cover those positions. So when looking at individual states and the positions open, many of those positions have disappeared under the guise of “transcriptionist.” We lose more working reporters every year than we gain, even with the onslaught of voice programs. Enrollment even in voice programs is low. The one voice writing school in our state has only 2 new students for the upcoming program start date. As a profession, we need to do more to recruit people into the profession.

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    1. Thank you for your thoughtful and passionate perspective. I absolutely agree that we’re facing serious challenges in the reporting profession, particularly regarding recruitment and retention. However, I believe it’s important to carefully unpack some of the assumptions often tied to NCRA membership numbers and what they actually reflect.

      It’s true that NCRA membership has declined significantly over the past 15–20 years, but attributing that solely to a shrinking profession overlooks several key factors. A steep drop occurred after the NCRA made the controversial decision to welcome videographers into the organization — a move that alienated many members who felt the organization was shifting away from its core mission of protecting stenographic court reporting. Following that, a series of dues increases contributed to further erosion in membership. It’s reasonable to suggest that many reporters didn’t leave the profession — they simply left the NCRA.

      Membership numbers do not automatically equate to the total number of working reporters. NCRA certifications are only required in eight states, which means reporters in the majority of the country have little incentive to remain members, especially when the NCRA failed to push for meaningful licensing and protections at the state level. In fact, the NCRA’s laser focus on promoting its own certifications may have inadvertently weakened the profession by not aggressively advocating for state-based licensure and stronger regulatory frameworks — precisely what would have helped protect us from the unchecked spread of unlicensed digital transcriptionists.

      This is why it’s misleading to equate NCRA membership decline with a profession in crisis. What we’re seeing is, at least in part, the result of an ineffective professional association that has not adapted to the needs and realities of the modern reporting landscape.

      That said, I wholeheartedly agree we need to do more to recruit new talent — but that starts with honest conversations about where the real breakdowns have occurred. It’s not just a numbers game; it’s a question of leadership, policy, and advocacy.

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